Our Story

Founded in the heart of Austria, nyquisegpf emerged from a simple observation: retailers were struggling to maintain meaningful relationships with their customers in an increasingly digital world.

We recognised that whilst technology was advancing rapidly, many retail businesses lacked the tools and expertise to leverage customer data effectively for retention purposes. Our mission became clear: to bridge this gap by creating intelligent automation solutions that make customer retention both achievable and scalable.

Today, we're proud to serve retailers across Europe, helping them transform one-time buyers into loyal customers through our sophisticated automation platform. Our solutions combine cutting-edge technology with practical retail insights, ensuring that every implementation delivers measurable results.

Modern retail shopping environment

Our Journey

Key milestones in our mission to revolutionise retail customer retention.

2020

Company Founded

nyquisegpf was established in Graz, Austria, with a vision to help retailers build stronger customer relationships through intelligent automation.

2021

First Platform Launch

Released our initial customer retention automation platform, focusing on email marketing automation and basic customer segmentation capabilities.

2022

AI Integration

Integrated advanced machine learning capabilities for predictive analytics and intelligent customer behaviour analysis.

2023

European Expansion

Expanded our services across Europe, helping retailers in multiple countries implement successful customer retention strategies.

2024

Platform Evolution

Launched our comprehensive automation suite including loyalty programme management and advanced predictive analytics.

2025

Continued Innovation

Ongoing development of next-generation features including real-time personalisation and cross-channel automation capabilities.

Our Mission & Values

The principles that guide everything we do at nyquisegpf.

Our Mission

To empower retailers with intelligent automation tools that transform customer relationships, drive loyalty, and create sustainable business growth through data-driven retention strategies.

Trust & Reliability

We build solutions our clients can depend on, with robust security and consistent performance.

Innovation

We continuously evolve our technology to stay ahead of market trends and customer needs.

Partnership

We work closely with our clients as partners in their success, not just service providers.

Results-Driven

Every solution we create is designed to deliver measurable business outcomes.

Our Expert Team

Meet the professionals behind nyquisegpf's innovative customer retention solutions.

Chief Technology Officer

Leads our technology vision and platform development, ensuring our solutions remain at the forefront of retail automation innovation. Brings extensive experience in enterprise software architecture and machine learning applications.

Platform Architecture Machine Learning API Development

Head of Retail Strategy

Brings deep retail industry knowledge to guide our product development and ensure our solutions address real-world business challenges. Specialises in customer behaviour analysis and retention strategy optimisation.

Retail Operations Customer Analytics Business Strategy

Customer Success Director

Ensures our clients achieve their retention goals and maximise value from our platform. Manages client relationships and leads our support team to deliver exceptional service experiences.

Client Relations Project Management Training & Support

Lead Data Scientist

Develops our predictive analytics capabilities and machine learning models that power intelligent customer segmentation and behaviour prediction features.

Data Science Predictive Modelling Statistical Analysis

Security & Compliance Lead

Ensures our platform meets the highest security standards and maintains compliance with European data protection regulations including GDPR.

Information Security GDPR Compliance Risk Management

Integration Specialist

Manages technical integrations with existing retail systems and ensures seamless platform deployment for our clients across various technology stacks.

System Integration API Management Technical Support

Why Choose nyquisegpf

What sets us apart as your customer retention automation partner.

European Focus

Based in Austria with deep understanding of European retail markets, regulations, and customer expectations. We ensure full GDPR compliance and cultural sensitivity in all our solutions.

Advanced Technology

Our platform leverages cutting-edge machine learning and AI technologies to deliver intelligent automation that adapts to your customers' behaviour patterns and preferences.

Partnership Approach

We work as your strategic partner, not just a vendor. Our team collaborates closely with you to understand your unique challenges and develop tailored solutions.

Proven Results

Our clients consistently see improved customer lifetime value, increased repeat purchase rates, and enhanced customer satisfaction through our retention automation tools.

Scalable Solutions

Whether you're a growing retailer or an established enterprise, our platform scales with your business needs and can handle increasing customer volumes and complexity.

Dedicated Support

Our experienced support team provides ongoing assistance, training, and optimisation recommendations to ensure you maximise the value of your investment.

Ready to Transform Your Customer Retention?

Join the growing number of European retailers who trust nyquisegpf to drive their customer retention success.